Austin Trash Removal: The 5 Best Things to Say to a Hoarder

Posted: June 28, 2013 in Austin trash removal
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As an Austin trash removal company, we’ve seen our fair share of hoards. Most of the time Imagecleaning out the hoard is just the first step in a long process towards rehabilitation. To make rehabilitation as successful as possible, hoarders need emotional support.

Yesterday, we shared the five worst things you could say to a hoarder. Today, we would like to share the things you should say to a hoarder. The things that provide emotional support. The things that show them you are there for them. The things that let them know they aren’t alone.

“Are you okay with throwing this away?”

Cleaning out a hoard can be emotionally traumatic to a hoarder. To lessen the emotional stress, you should consult with a hoarder before throwing anything away. Most commonly, you’ll have to negotiate with the hoarder about what gets thrown away.

“It’s okay if you want to keep that”

This sounds counterproductive. Aren’t we trying to get the hoarder to get rid of their stuff? But the number one thing hoarders fear is a loss of control. By allowing them to keep certain items, you’ll reassure them that they are in control.

“I understand this is hard for you.”

Hoarders often feel as though the cleanup team is against them. Think about it: how would you feel if a team of people came into your house and started throwing away your stuff? This is how hoarders feel about all their stuff, even the trash. A little bit of understanding can go a long way in gaining the cooperation of the hoarder.

“I’m not judging you.”

Hoarders know their lifestyles are nontraditional and their deeply ashamed of them. Reassure them that you aren’t judging them. You’re simply there to help.

“That’s a nice (whatever). I think it’ll look great (wherever).”

Whenever you see an item that you like, compliment it. Hoarders are deeply attached to their stuff and giving it a sincere compliment can help get the hoarder to cooperate.

For more information about hoarders, find Austin trash removal company Dirty Work on Facebook, Twitter, Google+, LinkedIn, Tumblr or Pinterest.


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